ORDER AND SHIP EARLY! Orders may require longer lead times due to domestic and global supply chain challenges. If your order requires a specific in-hand date, please contact Customer Service. We appreciate your patience during this time.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.
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RETAIL STORES

Credit Card Only

Can't get to a Mayo Clinic Store in person? Browse and purchase a wide variety of in stock, ready to ship branded merchandise for personal use.

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DEPARTMENT ORDERS

Co/PAU or Recognition Funds required

Get your hands on in stock, ready to ship branded items here. Use your mayo.edu email to create your account or log-in.

Customizations with Department/Division/Unit name available for Group Apparel Orders

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EMPLOYEE APPROVED WORK APPAREL

Personal Credit Card Only

If you previously purchased items from the Employee Store please Contact Us from your mayo.edu email for assistance.

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GROUP APPAREL ORDERS

Personal Credit Card Only

Need a group order, plus a customization to include Department or Division or Unit name?

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SPECIAL ORDERS

Co/PAU or Personal Credit Card

Can't find exactly what you are looking for? Let us help you with with a special order request.

Contact us using your mayo.edu email.

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For more information feel free to Contact Us
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